What is SD Gundam Capsule Fighter Online (SEA) all about?
SD Gundam Capsule Fighter Online (SDGO) is a free-to-play 3D Online Shooter produced by Bandai Korea, and developed by South Korean based PC game company Softmax, which allows players to take command of Units involving all Gundam eras such as: Universal Century, Cosmic Era (Gundam SEED), Future Century (Mobile Fighter G Gundam) and many more!
How do I create a SD Gundam Capsule Fighter Online SEA account?
Existing Cherry Credits account holders may log into the game with their Default Game Login ID or registered email address and Cherry Exchange password.
If you are not an existing Cherry Credits account holder, please sign up an account for free!
I tried running the game, but why do I keep seeing the “Network Connection Failed” message?
If you are encountering this problem, the game service may be under maintenance. Please stay tuned to our website for the latest maintenance notices and patch timings.
I tried to log into the game with my account but I received a "Login Error" message.
Please check that you have entered the correct login ID and password. This can be your Cherry Account game ID or registered email address. All registered Cherry Account can access the game.
If you have further problems, please login to your Cherry Account > Cherry De Games and check your SD Gundam Online Game Login ID and Password.
I am certain that my login ID and password are correct, but why am I receiving an "Invalid UserID or Password" error message?
Your Game ID or password probably contains special characters or symbols such as ''#', '$' etc. You will need to change your password in Cherry Exchange to exclude the special characters.
If you are unable to login using your Game ID, please use your registered Cherry account email address.
You can check and change your Login ID and Password in Cherry Account > Cherry De Games.
I tried to log into the game with my account but I received a "Authentication Fail" message.
Please ensure that you have verified your email after signing up. Check your spam/junk mail folders if you do not receive the activation email in your inbox.
If you did not receive the activation email, you can resend it by logging into Cherry Exchange.
How do I identify GMS (Game Masters) in the game?
GMs will have the prefix (GM) and their names appear in yellow.
Is SD Gundam Capsule Fighter Online SEA Free to Play? Will it stay free to play?
Yes! SD Gundam Capsule Fighter Online SEA is a free-to-play game. SD Gundam Capsule Fighter Online SEA makes money through selling Cash items in the game’s Cash Shop. Players are not obligated to buy these items but many opt to do so as they add another element of fun to the game.
Can everyone access and play SD Gundam Capsule Fighter Online SEA?
Yes, everyone can access and play SD Gundam Capsule Fighter Online SEA as long as you have a Cherry Credits account.
Unfortunately, if you happen to be living in a country which is out of our service region, you will not be able to access our service.
There are several versions of SD Gundam Capsule Fighter Online SEA. Besides our service in Singapore, Malaysia, Philippines and Australia, the developer has also licensed out SD Gundam Capsule Fighter Online SEA in South Korea, China, Taiwan, Japan, North America, Thailand and Indonesia. To protect the licensees’ interests, users from the aforementioned licensed regions are blocked from playing our SD Gundam Capsule Fighter Online SEA service.
Where can I download the game?
You may download the SD Gundam Capsule Fighter Online SEA full client from the download page.
Can we change our character names?
No, character names cannot be changed after creation.
How do I take a screenshot?
Press “Prt Sc Sys Rq” key on the keyboard to take screenshot in game. The image will be saved in the default folder: “C:\CherryDeGames\SD Gundam Online\Screenshots”. The folder will not be created until you take your first image.
Why is there no sound in game play?
Go to "Options" in game at the top-right hand corner.
Go to Sound options and ensure all the sound options are "Checked"
Try both sound card options for Dolby sound card and also integrated motherboard option.
Why do I have to completely fill in my account info?
A completed account will entitle you to our full customer service support and account support tools when you encounter problems with your account. A completed account would also allow you to fund your account with Cherry Credits (CC) which will be required if you would like to use the in-game Cash Shop to purchase items.
How do I know if my account is a completed account?
You would have entered information such as your full name, your date of birth, a 6-digit security PIN, a default game login ID and a set of secret question and answer if your account is completed.
To check, you may login to https://exchange.cherrycredits.com. If your account is not completed, you will be prompted to input the above mentioned information.
How do I protect my ID and password?
Do NOT share your account information with anyone. Do NOT download any illegal software, or play on a computer that might already have illegal software installed. Do NOT give away your account information to ANYONE who claimed as GM or admin, our GM and administrators will NEVER ask for your password.DO check your computer for keyloggers/viruses with anti-virus software regularly.
Please ensure you have an in-game character before redemption
- Go to the Redemption Site
- Login to your Cherry Credits account
- Enter your Coupon or Promo Code
- Click Redeem
- Login to the game
- Go to Storage
- Select the Gift Box tab
- Check the box and click receive. The item will be transferred to your inventory.